Privacy Policy

1. Introduction

Welcome to Creative Catalyst LLC ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal info, please contact us at hello@gocreativecatalyst.com.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products, when you participate in activities on our website (such as filling out our site audit forms or booking consultations) or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us, the choices you make, and the products and features you use. The personal information we collect can include the following:

• Name and Contact Data (such as name, email address, website URL, phone number)
• Credentials (such as business registration name or company credentials)

3. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent. Specifically, we use the information to:

• Deliver custom website audit video reports and scheduling details.
• Fulfill and manage your strategy call consultations and service invoices.
• Send administrative notifications, marketing system news, or product releases.
• Respond to support tickets and enforce our Terms of Service.

4. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We work with trusted secure third-party billing providers (like Stripe) to process payments safely.

5. Security of Your Information

We use appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal info, transmission of personal information to and from our services is at your own risk.

6. Contact Us

If you have questions or comments about this policy, you may contact our Data Protection Officer by email at:

Creative Catalyst LLC
30 N Gould St
Sheridan, WY 82801
Email: hello@gocreativecatalyst.com